Frequently Asked Questions
Everything you need to know about shopping with Dalydress
What is the standard shipping timeframe for Dalydress orders?
We strive to deliver your fashion favorites as quickly as possible. Standard shipping typically takes 3-5 business days for urban areas and up to 7 business days for remote locations.
How do I return an item that doesn't fit?
We offer a 14-day return policy for all unworn items with original tags attached. You can initiate a return through your account dashboard or visit any of our physical retail locations.
What payment methods do you accept?
Dalydress accepts all major credit and debit cards, including Visa and Mastercard. We also offer Cash on Delivery (COD) and installment options through select financial partners at checkout.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend checking your measurements against our specific brand charts, as sizing may vary between slim-fit and oversized collections.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our customer support team or using the 'Cancel' button in your order history.
Are the colors of the clothes exactly as they appear on the website?
We make every effort to display the colors of our products accurately. However, due to different monitor calibrations and studio lighting, slight variations in shade may occur.